National Recognition as a Patient Centered Medical Home by NCQA


January 24, 2017



Andy Reynolds (202) 955-3518

Matt Brock (202) 955-1739


Regional Family Medicine Earns National Recognition for Patient-Centered Care



NCQA Patient-Centered Medical Home™ standards emphasize enhanced care through patient-clinician partnership


WASHINGTON, DC—The National Committee for Quality Assurance (NCQA) today announced that Regional Family Medicine (Main and East Branches) of Mountain Home, Arkansas has received NCQA Patient-Centered Medical Home (PCMH) Recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and longā€term, participative relationships.  Regional Family Medicine is the first provider group in Mountain Home to achieve PCMH Recognition.  Both the Main and East Branches achieved the highest attainable recognition level – Level 3.


The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients’ experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care.


“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Regional Family Medicine has the tools, systems and resources to provide its patients with the right care, at the right time.”


To earn recognition, which is valid for three years, Regional Family Medicine demonstrated the ability to meet the program’s key elements, embodying characteristics of the medical home. NCQA standards aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.


To find clinicians and their practices with NCQA PCMH Recognition, visit 


About NCQA

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s Web site ( contains information to help consumers, employers and others make more informed health care choices.


About Regional Family Medicine

Regional Family Medicine is a primary care group comprised of two separate clinic locations, eight primary care physicians, four advanced practice nurses, and over fifty other nurses, technicians and support staff.  Their goal is to provide high-quality, full-spectrum primary care services to the residents of the Twin Lakes Area.  Additionally, they offer in-house laboratory, radiology and ultrasound services.  The group currently provides primary care services to over 25,000 residents of Mountain Home and surrounding communities.  The Main Branch address, located near BRMC, is 630 Burnett Drive, while the East Branch is conveniently located near the Wal-Mart retail complex at 250 Drillers Road.  


Both Regional Family Medicine branches are actively participating in the nationwide CMS-sponsored Comprehensive Primary Care Plus program, Baxter Physician Partners Accountable Care Organization (ACO) and Clinically Integrated Network (CIN), as well as the statewide, multi-payer Arkansas PCMH Program. 


For more information or to schedule appointments,

go to or call (870) 425-6971.


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